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What it brings into Brein

When a customer is created in your store, Brein creates or fills in their Contact and, if it has one, their Company. If you ask at connect time, it also opens an Opportunity.

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Connect it

Shopify signs its notices with the client secret of the app that creates the subscription. You paste that secret in Brein.
1

In Brein

Go to Settings → Integrations → Connect → Shopify and copy the address.
2

In Shopify

In your Shopify app’s webhook settings, create an HTTPS subscription to the topic below. Paste the address as the destination.
3

Copy the secret

Copy that app’s client secret.
4

Paste it in Brein

In the Integration, paste the secret and save. Until you paste it, Brein rejects every notice. If you change the app’s client secret, Shopify can take up to an hour to sign with the new one.

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Which events to choose

The topic customers/create: a new customer. Shopify sends the topic in a header, not in the body, and Brein does not read it. So subscribe only to the customer topics you want to receive: Brein treats every notice that arrives as a customer.

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Limits

  • Brein tells one notice from another by its content, because the customer notice does not carry the event id in its body. If the same customer arrives with different data, it enters as a new Arrival; if it arrives identical, it is a duplicate.
  • A customer with no email or phone arrives as no person.
  • Shopify retries notices that are not acknowledged. Brein recognizes them and duplicates nothing.
More about results, how people are recognized and privacy: Integrations. Source: Shopify HTTPS webhooks.